Artberry logo

Privacy Policy

Last updated: November 30, 2025

1. Introduction

Artberry Tech Private Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

We comply with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian data protection laws.

2. Information We Collect

Personal Information:

  • Name, email address, and phone number
  • Billing and payment information
  • Profile photos and portfolio content (for Artists)
  • Event details and booking preferences
  • Government-issued ID for verification purposes
  • Bank account details for payment processing (for Artists)

Automatically Collected Information:

  • Device information (type, operating system, browser)
  • IP address and location data
  • Usage data and browsing patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process bookings and payments
  • Verify user identity and prevent fraud
  • Communicate with you about bookings, updates, and promotions
  • Respond to customer service requests
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Other Users— Clients and Artists can view each other's relevant profile information for bookings
  • Payment Processors — To process transactions securely
  • Service Providers — Third parties who assist in operating our platform
  • Legal Authorities — When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures:

  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive data
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Secure payment processing through PCI-DSS compliant partners

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for data processing
  • Object to certain processing activities
  • Request data portability

To exercise these rights, please contact us at privacy@artberry.in

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our platform.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Grievance Officer

In accordance with the Information Technology Act, 2000, and rules made thereunder, the Grievance Officer details are:

Grievance Officer

Artberry Tech Private Limited

Email

grievance@artberry.in

Phone

+91 80 1234 5678

Response time: Within 24 hours of receiving the complaint

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Artberry Tech Private Limited

CIN: U62011PN2025PTC245648

Email

privacy@artberry.in

Phone

+91 80 1234 5678

Registered Office

Ganga Orchid, Phase 2, H.No. 1/2A, S.No. 83A, 83B, Mundhwa
Hadapsar, Pune, Maharashtra, India 411028